Influencing Global Teams

Improve your leaders’ effectiveness working with stakeholders around the globe

Influencing Global Teams Program

Program Highlights


5 Weeks

Time Commitment

30 minutes of formal learning per day


Michigan Ross Certificate of Completion

Target Audience

All Levels of Leadership

Learn More About this Program

Contact Sales Download Program Overview

About this Program

Leaders today are building and guiding teams that bring together the best functional expertise from around the world. This requires mastering influence, persuasion and virtual leadership skills that unites diverse teams with varied work experiences and perspectives about strategic and organizational challenges. It is particularly challenging when leaders do not have formal authority over the group’s performance.

This program lays the foundation for leaders who want to develop themselves into successful global leaders. Learners will discover that with every business challenge comes an opportunity to influence an outcome and to understand how to advocate and protect team members from distracting influences. Improve the effectiveness of leaders when working with customers, vendors, peers, employees, and managers around the globe.


Deliver persuasive and memorable arguments and learn how to use relational tactics of influence.

Acquire concrete skills to maximize influence with superiors and peers, as well as customers and external partners.

Explore what kind of leadership works best in a virtual environment.

Participants Will:

Utilize influence techniques to connect and align global teams.

Understand personal bias and the impact of social proof to effective decision-making and influencing skills.

Explore leadership types that work effectively with virtual teams and practical exercises to build a strong remote team.

About the Experts

Mario Moussa

  • President of Moussa Consulting
  • Adjunct Instructor, NYU and Educator, Due Corporate Education
  • Co-author, The Art of Woo: Using Strategic Persuasion to Sell your Ideas, and Committed Teams: Three Steps to Inspiring Passion and Performance

Maxim Sytch

  • Associate Professor in the Department of Management and Organizations, Stephen M. Ross School of Business, University of Michigan
  • Selected as one the 40 Best Business Professors under 40 in the World by "Poets & Quants" and "CNN Money"

Michael Valentine

  • Partner, TruEdge Consulting
  • Clinical Assistant Professor, NYU
  • Expert in Developing and Implementing Strategy and Leadership Talent

Created in Partnership with:

Participant Quotes | Influencing Global Teams

I think it is important to understand the different dimensions of a virtual team (and teams in general). The one shoe size fits all model does not work and there are many ways to implement something

Past participant | Fortune 1000 Networking and Communications Industry

I know other managers who have mentioned they struggle with managing teams virtually. This course offers a great combination of self-reflection and new ideas

Past participant | Fortune 1000 Networking and Communications Industry

Program Overview

  • Week One: The Foundations of Influence and Persuasion

    • Learn how people respond to symbols & signs of authority
    • Understand ways that group pressure distorts judgement
    • Using social proof as an influence tactic
  • Week Two: Practicing Influence and Delivery

    • Avoid framing bias through simulated practice
    • Explore argument and delivery tactics
    • Use availability and scarcity heuristics in arguments
  • Week Three: Leveraging Your Influence

    • Discuss two key relational influence tactics –liking and reciprocity
    • Interview a leader to capture influence techniques
    • Simulate procedural influence techniques
  • Week Four: Mastering and Applying Your Influence Toolkit

    • Create memorable messages
    • Learning to use informal power
    • Practice non-verbal influence
  • Week Five: Leading Virtual Teams

    • Develop techniques for building a great culture within a global team
    • Discover how storytelling shapes team culture
    • Explore leadership types that work effectively with global teams
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