Developing Your Emotional Intelligence Skills

Learning to Leverage Emotions

Created in Partnership with:

About This Course

Do you want better data about your employees, clients, customers, and teams? Do you want to make better decisions? Do you want to be a leader who creates positive work cultures where people do their best work? If so, developing your emotional intelligence skills can help you achieve these goals.

Emotions are flowing throughout your organization and impact everything you do, how you think, and how you make decisions - whether you are aware of them or not. Be more in tune with how you and others around you are really doing by participating in our newly designed Developing Your Emotional Intelligence Skills online learning course.

This course will help you understand, evaluate and utilize your emotional intelligence skills to achieve better outcomes and build stronger relationships. In this course, participants explore the four essential hard skills of emotional intelligence, develop the skills to accurately read people, and create optimal environments to get things done. Throughout the course, you’ll engage in dialogue that opens the door to leveraging emotions to reach your most important goals – all while being an effective and caring colleague.

Expert Faculty

David R. Caruso, PhD

  • Founder of the Emotional Intelligence Skills Group
  • Co-author of the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT)
  • Co-author of The Leader’s Guide to Solving Challenges with Emotional Intelligence

Lisa T. Rees, PCC, MPA

  • Owner of LTR Leadership
  • Co-author of The Leader’s Guide to Solving Challenges with Emotional Intelligence
  • Strategic partner with the David L. Cooperrider Center of Appreciative Inquiry

Course Features

100% Online Course Platform

Five Days Long

Leadership Coaching

World-Class Faculty

Community of Practice

What You Will Learn

Learn to accurately map your emotions and the emotions of others.

Learn to match emotions to tasks to work more effectively and efficiently.

Learn strategies to effectively manage your own and the emotions of others to prevent and work through challenging situations.

What You Will Do

Develop stronger connections with others while enhancing working relationships.

Increase your ability to leverage emotions to solve complex challenges.

Accomplish tasks by setting the right tone.

Course Overview

Day One

Leaders Leverage Emotions

  • EI vs. EQ
  • Emotionally Intelligent Leaders Leverage Emotions
  • Your Thoughts On Emotions
  • Are You Emotionally Intelligent?
Day Two

Map and Match

  • How Did it Go?
  • Mapping Your Emotions
  • The First Ability of Emotional Intelligence – Map Emotions
  • Matching Emotions
  • Matching the Mood of Task at Hand
Day Three

Meaning and Move

  • How Did it Go?
  • The Meaning of Emotions
  • Understanding the Root Cause of Emotions
  • Understanding Emotions at Your Organization
  • Strategies for Moving Emotions
Day Four

The EI Blueprint

  • Preparing to Complete the Emotional Intelligence Blueprint
  • The EI Blueprint for a Current Challenge
  • What Can You Apply?
Day Five

Capstone Event

  • Live event

Ready to Get Started?

Join hundreds of companies across the globe that have already begun developing learning cultures in their organizations

Speak to a Course Advisor