CorpU

Innovative Collaboration at PayPal (Video)

What do an old blanket, a combination lock, and PayPal have in common? They are all symbols of security. Millions of times a day, people all around the world choose PayPal for its convenience, ease-of-use, and safety. But it goes beyond keeping personal data safe. It extends to being there when customers need them to speed them on their way – whether online or in a store. Michael McCartney explains the challenge, solution and results from PayPal’s TechJam event that assessed technologies with peers from domains across the company to help provide their engineers innovative opportunities to play with new ... Watch Video »

11 Mar 2013

Designing Space for Networking and Collaboration (Video)

Networks of relationships among people contribute to the genesis, implementation and adoption of new ideas. This presentation briefly reviews key themes in then network theories of creativity. It highlights two key social mechanisms that underpin innovation: (1) prospecting for novel ideas; and (2) mobilizing the tangible and intangible resources necessary to develop them. Discovery -- the "aha" moment of insight -- and development -- the often arduous process of transforming an insight into a process or product -- are both enabled by strong social networks, but the types of network structures that facilitate radically creative discoveries are different from and oppositional to the structures ... Watch Video »

28 Feb 2013

Microsoft Strategies: Leveraging technology to build a more effective learning organization (Recording)

At Microsoft, they value organizational learning, which encompasses individual employee, manager, leader, business group, region, and discipline-specific needs as they relate to the company’s mission, values, and business priorities. Microsoft reaches its 92,000 employees through four major workforce education organizations: field readiness (sales and customer-facing employees), product development (Engineering group), professional development (leadership and management), and marketing. Leadership of each organization functions as part of the corporate-wide learning Council. The Sales, Marketing and Services Group Readiness delivers training to more than 40,000 field employees per year through traditional instructor-led training, online course and events. Rising travel expenses ... Watch Video »

12 Feb 2013

Microsoft Strategies: Leveraging technology to build a more effective learning organization (Slides)

At Microsoft, they value organizational learning, which encompasses individual employee, manager, leader, business group, region, and discipline-specific needs as they relate to the company’s mission, values, and business priorities. Microsoft reaches its 92,000 employees through four major workforce education organizations: field readiness (sales and customer-facing employees), product development (Engineering group), professional development (leadership and management), and marketing. Leadership of each organization functions as part of the corporate-wide learning Council. The Sales, Marketing and Services Group Readiness delivers training to more than 40,000 field employees per year through traditional instructor-led training, online course and events. Rising travel expenses ... Read More »

12 Feb 2013

Cricket Communications Case Study: Making Time for Learning

Cricket Communications: Making Time for Learning Cricket Communications of San Diego, California, is the seventh-largest wireless communications provider in the United States. Founded in 1999 as a wholly owned subsidiary of Leap Wireless, itself a spin-off from Qualcomm, Cricket’s goal was to make wireless phone service more affordable to more people. To that end, it offered economical, pre-paid service plans that did not require a contract and did not impose limits on how much a customer could talk. Today, Cricket Communications serves more than 5.9 million wireless customers in the 48 states and the District of Columbia; nearly ... Read More »

11 Dec 2012

Coming Soon to Your Workplace: MOOCs (SLEC Recording 11.28.12)

Massive Open Online Courses (MOOCs) – Fast Facts Prestige universities such as Harvard MIT, Princeton, Penn & Stanford are “all in” There is over $100 million of fresh investment in MOOCs The New York Times has mentioned MOOCs in over 50 articles MOOCs – Key Questions We Need to Ask What are the implications for the workplace? How are large organizations thinking about MOOCs for talent development? How might MOOCs impact talent development?Quick Course and SLEC Meeting about MOOCs Quick Course and SLEC Meeting about MOOCs MOOCs are concentrated in the higher education arena right now, but will MOOCs impact workforce development ... Watch Video »

28 Nov 2012

CorpU Webinar: Learning Technology Delivers Efficiency at Cricket Communications (Recording)

In the world of Wireless Communications, knowledge and technology changes at the speed of light, which means Cricket’s Learning Solutions team needed a learning platform to help employees keep pace with changes to the business, products, and systems without taking them out of the retail work environment. This platform, Cricket University, focuses on the theme of “Learn, Develop, Perform”, and has evolved over four years. It supports all major company initiatives and launches, and is used to support field requests and manage ongoing curricula. It’s newest feature, Mobile CU, delivers training and performance support directly to learners’ smartphones ... Watch Video »

25 Oct 2012

CorpU Webinar: Learning Technology Delivers Efficiency at Cricket Communications (Slide Deck)

In the world of Wireless Communications, knowledge and technology changes at the speed of light, which means Cricket’s Learning Solutions team needed a learning platform to help employees keep pace with changes to the business, products, and systems without taking them out of the retail work environment. This platform, Cricket University, focuses on the theme of “Learn, Develop, Perform”, and has evolved over four years. It supports all major company initiatives and launches, and is used to support field requests and manage ongoing curricula. It’s newest feature, Mobile CU, delivers training and performance support directly to learners’ smartphones ... Read More »

24 Oct 2012

Learn How Westinghouse University Used Alliances to Break Down Silos and Reduce Expenses (Recording)

In the spring of 2010, Westinghouse powered up their official university, which supports all employees, customers, partners and suppliers. By leveraging alliances with both internal teams and external vendors such as Penn State University, University of Pittsburgh, Boston University Corporate Education Group, ABREON, and SkillSoft, Westinghouse broke down traditional product line silos and avoided expensive duplication across the company. Westinghouse continuously fosters external relationships with vendors that strengthen employee development. One of the many benefits Westinghouse receives by leveraging these alliances includes quality programs, designed and developed by well-respected institutes and delivered by qualified and experienced instructors. At this webinar ... Watch Video »

10 Oct 2012

Learn How Westinghouse University Used Alliances to Break Down Silos and Reduce Expenses (Slide Deck)

In the spring of 2010, Westinghouse powered up their official university, which supports all employees, customers, partners and suppliers. By leveraging alliances with both internal teams and external vendors such as Penn State University, University of Pittsburgh, Boston University Corporate Education Group, ABREON, and SkillSoft, Westinghouse broke down traditional product line silos and avoided expensive duplication across the company. Westinghouse continuously fosters external relationships with vendors that strengthen employee development. One of the many benefits Westinghouse receives by leveraging these alliances includes quality programs, designed and developed by well-respected institutes and delivered by qualified and experienced instructors. At this webinar ... Read More »

10 Oct 2012

Yapi Kredi Bank: Using Online Gaming in the Corporate University

The Problem: Influx of Generation “Y” Employees The merger in 2008 with Koçbank and the opening of 170 new branches across Turkey in 2009 brought an influx of new employees to Yapi Kredi Bank of Istanbul, Turkey. There was a need to quickly educate them about the bank’s products and services. Many were recent university graduates who tended to be comfortable with computers and online life, including online gaming. So why not find a way to match their love of games and simulations with the training courses they needed? The question became how to do it. The Solution ... Read More »

14 Aug 2012

CorpU Webinar - PayPal TechJams: Concentrated Collaboration & Innovation Events to Assess & Select Technologies (Recording)

What do an old blanket, a combination lock, and PayPal have in common? They are all symbols of security. Millions of times a day, people all around the world choose PayPal for its convenience, ease-of-use, and safety. But it goes beyond keeping personal data safe. It extends to being there when customers need them to speed them on their way – whether online or in a store. This webinar conveyed the story of how PayPal’s Technology Education (TechEd) team provided technologists with virtual collaborative team sites and face-to-face “hackathon” style assessments of technologies with peers from domains across the company ... Watch Video »

8 Aug 2012

Technology & Infrastructure