CorpU

SLEC 11.30.11 Meeting Recording: What Do Your Fellow SLEC Members Think of Yammer and/or Chatter?

During this meeting, several SLEC members (Shell, Plastipak, Capgemini, Mercer) shared their experiences and experiments with Yammer and Chatter. They answered questions, such as: Why did they choose this tool? Who uses it? Who “owns” it? How was it implemented? What works well? What doesn’t work well? Will they continue using it? Why or why not? Watch Video »

8 Dec 2011

Position Description - Community Manager

The Community Manager is responsible for designing, implementing, nurturing and evaluating an online Community of Practice (CoP), ensuring member engagement, alignment with business needs, and ultimately, impact on the company. This position could be located anywhere within the organization, depending upon the degree to which the company online community and networking system is structured as "grass roots", or open for functions, roles, departments, or members to initiate and lead their own CoPs. In some cases, the Community Manager reports to the Chief Learning Officer or the Learning Technology Director within a learning organization. Read More »

18 Nov 2011

SLEC 08.31.11 Meeting Recording: Launching Social Learning in a Large, Multi-Lingual, Global Organization: Lessons Learned

During this SLEC meeting, Peter Jones, Director, Global Learning & Organizational Development at Bristol-Myers Squibb, discussed what has gone well and not so well with the Bristol-Myers Squibb “one-stop shop” for employee learning known as LearningConnect. This site includes: On-Demand Learning Professional & Leadership Development SkillPort BMS On-Demand Learning by Function Learning Collaboration Sites In this session, Peter reflected on the factors that contributed to both the successes achieved and the challenges experienced with LearningConnect 1.0. There were many lessons learned to help them develop LearningConnect 2.0, and Peter shared those with us. Watch Video »

8 Sep 2011

Executive Summary: The Role of the Community Manager -- A Review of Community of Practice Management Strategies that Maximize Engagement and Impact

Learning and development within organizations has changed as a consequence of the availability of collaboration tools, but many learning organizations have struggled to define the roles and skills needed to maximize the business impact of these tools in order to provide better results, quicker. When provided with the capability to connect more easily with colleagues, the worker's level of activity in his/her own learning is increasing — from that of a passive recipient of learning to an active, self-initiator of learning. The shift in Learning & Development units to enable learning across the enterprise requires a new and different set ... Read More »

30 Aug 2011

The Role of the Community Manager: A Review of Community of Practice Management Strategies that Maximize Engagement and Impact

Learning and development within organizations has changed as a consequence of the availability of collaboration tools, but many learning organizations have struggled to define the roles and skills needed to maximize the business impact of these tools in order to provide better results, quicker. Due to technological innovation — particularly with respect to availability of collaboration applications on the Internet and Web 2.0 tools — people are now able to collaborate more effectively and efficiently, without regard to geographic barriers. When provided with the capability to connect more easily with colleagues, the worker's level of activity in his/her own ... Read More »

30 Aug 2011

SLEC 04.26.11 Meeting Recording: Finding the Right Social Learning Recipe

Using the framework we are calling the Social Learning Business Challenges Matrix, several members presented their own social learning initiatives, and placed them and the tools they are using in relation to the framework's Business Challenges and the Social Learning Components. The companies that shared initiatives included Mercer, Caterpillar, Federal Reserve Bank of St. Louis, and Hitachi Data Systems (HDS). Watch Video »

9 Aug 2011

SLEC 03.24.11 Meeting Recording: Social Learning Engagement Strategies

During this meeting, SLEC members reviewed the CorpU Social Learning Matrix, which outlines social learning strategies to address specific business needs, and then continued discussing engagement strategies to build participation in voluntary social learning initiatives, with Plastipak sharing specific engagement tactics in play as part of their current social learning strategy. Watch Video »

12 Apr 2011

SLEC 02.25.11 Meeting Recording: Caterpillar's Knowledge Network

This is the meeting recording from the February 2010 Social Learning Executive Council Meeting. Paul Walliker, Sr., Senior Consultant, Learning Systems Strategy at Caterpillar University, presented the expansive collection of online Communities of Practice that makes up the Caterpillar Knowledge Network. Watch Video »

12 Apr 2011

SLEC 01.25.11 Meeting Recording: Concept of Collaboration

This is the meeting recording from January 2011 Social Learning Executive Council Meeting. After initial introductions of new members, Alan Todd and Lynn Lehman presented information regarding the concepts found in the books entitled Collaboration and Cultivating Communities of Practice. Then, several members, including shared their experiences (successes and lessons learned) with collaboration and communities of practice. Watch Video »

25 Jan 2011

SLEC 12.15.10 Meeting Recording: 2011 Planning

Members discussed the lessons they've learned from working with social learning during 2010, the business opportunities for social learning in 2011, and how SLEC can maximize support for their efforts. Information from this meeting and a survey sent out prior to this meeting will be used to plan the 2011 SLEC structure and agenda. Watch Video »

15 Dec 2010

Comcast Case Study: Applying an Existing Supervisor Training Program to a Social Learning Environment

Comcast is geographically dispersed with approximately 100,000 employees working in 39 different states and the District of Columbia; 5,000 of those employees are front-line supervisors. In 2008, with thousands of front-line supervisors spread out across the United States and growing rapidly, Comcast University knew that it needed to be creative in order to ensure that their high quality supervisor training would be able to keep pace with the company’s tremendous growth and maintain the level of services needed for the leadership community in the operations. As the business evolved and as the pressures of the business were ... Read More »

6 Dec 2010

Verizon Wireless Case Study: Successfully Using a Blog to Launch New Products

Verizon Wireless operates the country’s largest wireless voice and 3G network. They design and sell new devices, keeping pace with the lightning speed of technological change. When a company like Verizon Wireless launches a large number of new products each year, there has to be a system in place to effectively, efficiently, and quickly prepare salespeople to impress customers with the product’s functionality. As a technologically savvy and cutting-edge company, Verizon Wireless knew that it needed to try something completely new – something that involved the latest technology – to keep their sales force up to speed. The landscape of ... Read More »

3 Dec 2010