CorpU

Building the Spectrum Health University (SH|U) Brand Case Study

Spectrum Health System is a not-for-profit, integrated, managed health care system based in Grand Rapids, Michigan. The system was created in 1997 and originally was comprised of the two largest hospitals in Grand Rapids, Butterworth and Blodgett. Through a series of mergers and acquisitions, Spectrum Health today is comprised of nine hospitals of varying sizes scattered throughout western Michigan. Spectrum Health employs 19,100 people, 1,500 of which are physicians, making it the largest employer in west Michigan. This paper addresses branding, a Dimension within the Organize Quadrant of the CorpU 12 Dimensions of Corporate Learning. Read More »

13 Jun 2013

UnUniversity: Breaking the Rules of Old School Training - GLC Poster Panel Presentation with AOL (Video)

AOL’s culture of continuous change has dramatically impacted the culture of learning. Limited time, budget, and resources and a cross generation of employees sparked the need for innovative and collaborative approaches to learning. UnUniversity (UnU) is AOL’s peer-to-peer learning program designed to encourage AOLers to explore new topics and business areas, share knowledge and learn from others across the organization. The UnU rules are simple: anyone can teach or take a class on any topic. Melissa Frescholtz, Sr. L&D Program Designer, discussed this great learning success story for AOL. Hear how UnU is designed to be a ... Watch Video »

11 Jun 2013

Low Budget, High Impact: An Innovative Approach to Leadership Development - GLC Poster Panel Presentation with Cannon (Video)

How do you effectively develop the next generation of leaders over a geographically dispersed area with almost no budget, lean staffing, and limited availability from senior leaders? Learn how Cannon Design Academy was able to work with budgetary and resource constraints to develop and implement a highly successful program to support emerging leaders. Naomi Berkove is Learning and Development Manager for Cannon Design Academy, the learning organization of Cannon Design, a multi-disciplinary planning and design firm. In her role, she is responsible for planning and implementing organizational development and learning initiatives for the firm’s 1,000 employees in North ... Watch Video »

11 Jun 2013

AOL Case Study: Launching UnUniversity as an Un-Traditional Approach to Learning

America Online was the first Internet experience for many Americans, and at its peak had 30 million dial-up customers, down to 2.9 million today. It has gone through a number of well-publicized transformations, taking over Time Warner in a merger in 2000 and being spun off again as an independent company in 2009. Since 2009, AOL has been in “turnaround” mode, reinventing itself as a brand company. It owns such popular websites as the Huffington Post, TechCrunch, Moviefone, Engadget, Patch, Stylist, and MapQuest. In January 2011, the lowest-rated item on the Employee Engagement Survey was to the statement, “there ... Read More »

10 Jun 2013

Mattress Firm Case Study: Breakneck Bench Building

Mattress Firm of Houston, Texas, is the largest bedding retailer in America. The company sells well-known national brands such as Serta and Beautyrest and does not manufacture any of its own products. The company’s motto is “Save Money and Sleep Happy.” Store count has doubled in the past three years with 432 stores added in the last 15 months alone. They are scattered across an increasingly wide footprint with an employee count standing at a little above 3,300 – more than 90 percent are full-time and 70 percent are college graduates, all while boasting a lower than average turnover ... Read More »

16 May 2013

MillerCoors Case Study: Aligning a Sales Culture

MillerCoors was formed in 2008 through a joint venture between SABMiller and Molson Coors bringing Miller Brewing Company and Coors Brewing Company together to compete more effectively in North America. The beer industry is extremely competitive but it is dominated by a single company. Anheuser Busch InBev has close to a 50% share of the market. They have a “command and control” go-to-market approach with strategy and significant decisions made at the top. In addition, they own a portion of their distribution system and hold a 70% plus share of mind of the distributors that they do not own. MillerCoors ... Read More »

18 Apr 2013

Owens & Minor Case Study: Launching Learning for Entry-Level Employees

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. The company acquires bulk volumes of such things as disposable gloves, dressings, endoscopic products, intravenous products, needles and syringes, sterile procedure trays, surgical products and gowns, urological products and wound closure products. It stores them in 52 distribution centers and then makes deliveries to some 4,400 healthcare providers. Owens & Minor University (OMU), the corporate learning unit, was founded in 2003 and tasked with providing learning to the entire organization that would help them be the best employees ... Read More »

28 Mar 2013

Owens & Minor: Successful retention strategies for bottom-line results (Video)

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. with 52 distribution centers and deliveries to some 4,400 healthcare providers. Owens & Minor University (OMU), founded in 2003, serves over 4500 teammates in nearly 50 locations nationwide. From its main campus, OMU’s staff of eight provides over 100 instructor-led courses, 3,000+ online classes with coaching and development support for all teammates through three primary colleges: operations, sales, and leadership. OMU’s vision is to be a nationally recognized model for lifelong learning and development. Facing ... Watch Video »

27 Mar 2013

Owens & Minor: Successful retention strategies for bottom-line results (Slides)

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. with 52 distribution centers and deliveries to some 4,400 healthcare providers. Owens & Minor University (OMU), founded in 2003, serves over 4500 teammates in nearly 50 locations nationwide. From its main campus, OMU’s staff of eight provides over 100 instructor-led courses, 3,000+ online classes with coaching and development support for all teammates through three primary colleges: operations, sales, and leadership. OMU’s vision is to be a nationally recognized model for lifelong learning and development. Facing ... Read More »

26 Mar 2013

A Corporate University Changes Pacific Rubiales' Culture (Video)

Pacific Rubiales Energy (PRE) is the biggest private oil company in Colombia and the one that has had the fastest growth among all country private business sectors. The biggest challenge of the company soon became the need of keeping up with a demanding business growth strategy leveraged on the combination of three key elements: knowledge, talent, and opportunity. Moving the company’s learning process from casual non-articulated training events to a learning strategy aligned with business objectives under a corporate curricula coordinated by a corporate university, was the main challenge they faced. The resulting plan to convert the strategy into ... Watch Video »

21 Mar 2013

Aon Executes a Unified Consistent Leadership Program (Video)

Margaret Heneghan shares Aon’s global talent development programs: Catalyst Global for emerging, high-potential leaders. Partnering with Harvard Business Publishing (HPB) has enabled Talent Development to integrate numerous leadership and management programs that were previously deployed by business units and/or regions to consistently develop colleagues across these units and locations. Catalyst Global is a blended learning program focused on high potential emerging leaders. The program includes four modules over six months, executive coaching, assessment, and an Action Learning team experience. The program has created a group of leaders with a much clearer understanding of the breadth and depth of ... Watch Video »

14 Mar 2013

Innovative Collaboration at PayPal (Video)

What do an old blanket, a combination lock, and PayPal have in common? They are all symbols of security. Millions of times a day, people all around the world choose PayPal for its convenience, ease-of-use, and safety. But it goes beyond keeping personal data safe. It extends to being there when customers need them to speed them on their way – whether online or in a store. Michael McCartney explains the challenge, solution and results from PayPal’s TechJam event that assessed technologies with peers from domains across the company to help provide their engineers innovative opportunities to play with new ... Watch Video »

11 Mar 2013