Resource Type

The Internet Time Group - Informal Learning

22 Jan 2008

Topics: Program Design & Delivery, Social Learning

Jay Cross, Founder of The Internet Time Group, believes it is irresponsible for the CLO to ignore informal learning. The majority of our childhood development happens through informal learning, basically letting curiosity take its course. Formal learning is useful for understanding the terminology of an industry or the framework of a new company, but informal learning helps fill in the gaps and make connections.

In most companies all the money is spent on formal learning. There are many simple and easily implemented informal programs and tools, but few take the time to set up such systems. For example, Intel implemented a wiki that cost them next to nothing. Within a matter of months, the wiki was a main hub of knowledge for everyone within the company.

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