Jay Cross, Founder of The Internet Time Group, believes it is irresponsible for the CLO to ignore informal learning. The majority of our childhood development happens through informal learning, basically letting curiosity take its course. Formal learning is useful for understanding the terminology of an industry or the framework of a new company, but informal learning helps fill in the gaps and make connections.
In most companies all the money is spent on formal learning. There are many simple and easily implemented informal programs and tools, but few take the time to set up such systems. For example, Intel implemented a wiki that cost them next to nothing. Within a matter of months, the wiki was a main hub of knowledge for everyone within the company.
“I’m grateful to be in this network. The calls I had with other members gave me the information I needed to move my project forward.”Annette RollsLeadership Development Program Designer, Boeing
“We were able to realize almost immediate value—in terms of definitively quantifiable savings—by implementing the concepts introduced during this [Art of Negotiation] program.”Ken MurphyEVP of Sales and Operations, Mattress Firm
“In my particular case, I certainly care about the HR functions, but that’s not why I wake up every day. I care about advancing the ball down the field with our people’s professional development skills and knowledge. You guys focus 100% on the learning piece, and that’s what I like.”Jim StewartCLO, Teradata