Topics: Business Outcomes
The University of Farmers believes that if their customers don¹t succeed, they don¹t succeed and they hold themselves accountable for delivering training that impacts the bottom line. The University starts by defining a key business problem and the outcomes necessary to solve it, and then work backwards from there to create the right development programs. Through this approach, the Learning & Development team has significantly increased the success rate of Farmers¹ agents and helped raise agent productivity by 25 percent.
“I’m grateful to be in this network. The calls I had with other members gave me the information I needed to move my project forward.”Annette RollsLeadership Development Program Designer, Boeing
“We were able to realize almost immediate value—in terms of definitively quantifiable savings—by implementing the concepts introduced during this [Art of Negotiation] program.”Ken MurphyEVP of Sales and Operations, Mattress Firm
“In my particular case, I certainly care about the HR functions, but that’s not why I wake up every day. I care about advancing the ball down the field with our people’s professional development skills and knowledge. You guys focus 100% on the learning piece, and that’s what I like.”Jim StewartCLO, Teradata