IBM doesn’t use technology because of who they are, but simply put, because it creates a more robust learning experience. Technology is used as an enabler – putting the business strategy first – and on demand can be viewed in 3 different phases:
The biggest innovation is the IBM-er and how they relate to clients as they experience the IBM brand. The way clients experience the brand depends on the people employed by IBM and their expertise they bring to bear.
“I’m grateful to be in this network. The calls I had with other members gave me the information I needed to move my project forward.”Annette RollsLeadership Development Program Designer, Boeing
“We were able to realize almost immediate value—in terms of definitively quantifiable savings—by implementing the concepts introduced during this [Art of Negotiation] program.”Ken MurphyEVP of Sales and Operations, Mattress Firm
“In my particular case, I certainly care about the HR functions, but that’s not why I wake up every day. I care about advancing the ball down the field with our people’s professional development skills and knowledge. You guys focus 100% on the learning piece, and that’s what I like.”Jim StewartCLO, Teradata