Hitachi Data Systems - Measurement

The reason for training professionals to attend a given conference is to look at the issues in workforce management, and figure out how to shift towards more of a performance consulting organization.  The topic that is most often discussed – no matter what conference you attend – is measurement and metrics.

Hitachi Data Systems is currently 2 years into a strategic transformation, and as a result are realizing they are no different than the next company.  As a whole, the organization is moving more towards a consultative selling model towards their customers.  They still, however, maintain a strong product development philosophy.  

The management team must have a good set of requirements to work with before spending millions of dollars to develop a product. Hitachi focuses on what the product management team is doing in terms of the requirements definition, and currently there are learning briefs in production.  The briefs speak in the business language and focus more on achievable outcomes then theories.        

The most troubling thought for Hitachi Data Systems Academy is whether the company’s money is being spent in all the right ways, regardless of the following facts:

-    There is a significant budget of ten’s of millions of dollars
-    Hitachi is a knowledge company
-    A large amount of training is delivered for technical and sales, as well as management and personal development.