Topics: Governance & Structure
Making Decisions to Centralize or Decentralize, and Moving Processes To Shared Services. In Part 2, we’re going to drill down on a process that can help learning leaders decide to centralize or decentralize activities, and what to consider in setting up Shared Service Centers to support the needs of distributed learning teams. We also review some of the new job roles that are emerging inside Learning & Development (L&D) organizations as they move from a tactical to a more strategic focus.
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