Research
The Manager of Learning and Development led and leads this effort. By working closely with Jiffy Lube International, the Jiffy Lube Association of Franchisees, and the company’s senior leadership, the Manager of L&D is able to identify how JLU can meet each of their unique business needs and align JLU’s strategies to support them.
Participants will learn the details about the strategies that Jiffy Lube has implemented to ensure alignment of the JLU learning strategy with the needs of the company:
In addition, participants will learn the impact that these alignment strategies are having on the company in regard to training costs, productivity level, employee retention, customer service, franchisee recruitment, and franchisee approval ratings.
“I’m grateful to be in this network. The calls I had with other members gave me the information I needed to move my project forward.”
Annette RollsLeadership Development Program Designer, Boeing
“We were able to realize almost immediate value—in terms of definitively quantifiable savings—by implementing the concepts introduced during this [Art of Negotiation] program.”
Ken MurphyEVP of Sales and Operations, Mattress Firm
“In my particular case, I certainly care about the HR functions, but that’s not why I wake up every day. I care about advancing the ball down the field with our people’s professional development skills and knowledge. You guys focus 100% on the learning piece, and that’s what I like.”
Jim StewartCLO, Teradata
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