CorpU Webinar: Learning Technology Delivers Efficiency at Cricket Communications

In the world of Wireless Communications, knowledge and technology changes at the speed of light, which means Cricket’s Learning Solutions team needed a learning platform to help employees keep pace with changes to the business, products, and systems without taking them out of the retail work environment. 

This platform, Cricket University, focuses on the theme of “Learn, Develop, Perform”, and has evolved over four years.  It supports all major company initiatives and launches, and is used to support field requests and manage ongoing curricula. It’s newest feature, Mobile CU, delivers training and performance support directly to learners’ smartphones.

During this webinar, you will learn details about the process, strategies and models that Cricket Communications implemented to successfully migrate to a technology based platform, including:

• Targeted Assignment and Tracking of Learning Activity
• Increased Quality, Quantity, and Timeliness of Training
• Data on Satisfaction, Effectiveness and Application
• Application to Onboarding and Leadership Development
• Online Access to Resources, Reducing Manual Requests
• Maximizing Utilization of its Investment
• Generated Higher Levels of:
  • Assignment Completion
  • Learner  Satisfaction
  • Sales & Service
  • Customer Retention

From this webinar participants will learn about real-world application taking away practical, award-winning learning technology strategies and tools applicable within their own organizations.  We look forward to having you join us!

Related Links:

• CorpU's 13th Annual Awards for Excellence and Innovation
• CorpU 10th Annual Research-Building and Expanding the Learning and Talent Technology Architecture
• Better Decisions through IT and Learning Collaboration
• Learning Technology Introduction